Evidence in favor of Egypt as an offshore outsourcing destination is compelling.
Investors from Western Europe and North America are likely to be impressed with
Egypt’s opportunities on several fronts, including:
• Workforce:
Egypt’s labor pool is ample and it is educated. It is clear that young Egyptians
are enthusiastic employees, westernized in the commercial outlook and value the
ability to speak numerous languages. This provides Outsourcing companies with an
excellent opportunity to recruit the type of employees with whom they can be confident
of serving foreign clients effectively.
• Business culture:
Egypt possesses a commercial atmosphere that is decidedly westernized, and that
has attracted numerous multinational corporations. Management level executives are
multilingual, and foreign workers are commonly found. Such an atmosphere helps facilitate
confidence in foreign investment in contact center services and an understanding
of what clients and end-customers expect.
• Stability:
In the middle east, Egypt is a hallmark of economic and political stability. Egypt
economic growth has been consistent and inflation has remained low. As well, elections
are regular and democratic. Combined with efforts to strengthen transparent business
practices, Egypt’s stable investment climate should build confidence among prospective
offshore software development investors.
• Industry development:
With the establishment of a local industry association, and support from the government,
Egypt is rapidly gaining a reputation for quality infrastructure that is reliable
and modern in terms of software outsourcing providers.
These key reasons are the foundation for growth in the Egyptian offshore outsourcing
business. Given the enthusiasm shared by existing players and customers, it is very
likely that Outsourcing to Egypt will continue its already rapid growth.
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