Strong Processes - Offshore Outsourcing Services & Business Process Outsourcing
Strong processes are the backbone of the Global Delivery Model. At Symbyo, detailed,
documented and time-tested processes drive all our activities and interfaces.
- Strong quality and project management processes ensure excellence
- World class processes for knowledge management and sharing
encourage cross-pollination among teams.
- Processes for managing talent ensure that your project gets
the best and most motivated people.
- Our processes for interaction and communication within teams
make it possible for globally distributed groups to interface and collaborate seamlessly,
At Symbyo, our teams believe in Process Osmosis. This is the planned diffusion of
best practices, not only across engagements within Symbyo, but also between the
client organization and Symbyo.
Our processes, while strong, lend ample space for creativity and flexibility. Honed
over years, and benchmarked beyond the best, our processes enable the Global Delivery
Model (GDM) to create far more value for you than traditional sourcing models. Here
is what they translate into for you:
- Quicker, seamless transitions, and early ownership
- Optimum onsite/ offshore mixes through intelligent allocation
- High degree of predictability through processes and reuse
- A strong relationship approach to ensure continuity and business-level
- Sharing of best practices and tools
- Depth and quality of resources, continuously retrained to
suit project needs
- Adherence to SLA based pricing models to ensure ROI and drive