As your enterprise embraces e-business, your identity management needs become more
and more pressing. You feel the need to have a single view of the customer across
channels, so you can deliver targeted and personalized products and services. Your
e-business customers must be managed, enabling self-care, thus reducing the load
on your customer service. Also, you need to be able to derive business intelligence
from a holistic view of different identities.
What does this translate into for your IS? You are now faced with the challenge
of managing secure access to information and applications scattered across a wide
range of internal and external computing systems. Your e-business systems must provide
access to a growing number of users, both inside and outside the enterprise, without
reducing security or exposing sensitive information. Your systems must also manage
multiple versions of user identities across multiple applications and systems.
Our solutions encompass the complete lifecycle of all digital content in your enterprise.
Our Enterprise Content Management solution framework is intended to help you define
a holistic enterprise content management strategy and implement an integrated solution.
We can plan, design and implement cost effective solutions to aid you in community
building, collaboration, content publishing and back-office integration.
Symbyo' solution, DI, is an end-to-end proposition for your enterprise, without
handoffs. We can rapidly deploy Digital I within your e-business using pre-integrated
DI provides you double the value. You benefit from our speedy development and deployment
cycle through reusable integration and security components. Over that, you also
benefit from the reduced costs of user administration and security management.
DI can help you speedily realize business value:
- Through an enhanced user experience, productivity and empowerment
through simplified user sign-on, and by enhanced personalization of content and
delivery of services through self-service processes.
- Through efficient information management, by leveraging existing
infrastructure to reduce unnecessary replication of information across various sites.
DI reduces user ID management costs through self-service features.
- By ensuring accountability, security and user privacy
- By providing you with one view of multiple user identities.
Also see our services for creating and deploying Enterprise Content Management Systems